Salesforce Administrator

Chandigarh, India

Requirement:

  • The candidate will be required to manage Salesforce.com platform which includes Sales Cloud, Service Cloud, Communities and other Third-Party Apps implemented on Salesforce platform.
  • Display strong Salesforce skills, and leverage those to complete everyday tasks and deliver on all the responsibilities Manage Salesforce Production & Sandbox environments, assist in on-going Org activities (System health-checkups, Critical updates, Meta-data backups, Deployment fixes, Refresh, Audit logs etc.)Complete regular internal system audits and prepare for upgrades Install High-Priority Updates from Salesforce.com, Run Quarterly Database Maintenance Reports.
  • Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will to all affected departments/users.
  • Strong understanding of Salesforce.com best practices and functionality, Governor limits and propose strategies for optimizing multiple interactive processesImplementation of security and sharing rules at object, field, and record level for different users at different levels of organization as well as creating various profiles and configured the permissions based on the organizational hierarchy
  • Develop fields, objects, validation rules, workflow rules, approval processes to address and improve new and existing business needs; when appropriate, develop in test environment and promote into production
  • Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
  • Troubleshoot issues with Salesforce and work closely with different teams to fix the issues. Review, analyze, and create detailed documentation of use cases, business processes along with user's needs including release notes, workflow, data, functions, design aspects and steps required to develop or modify processes or systems
  • Working closely with IT stakeholders, including Salesforce BA s, Developers and management Effectively communicate & resolve technical issues both internally and externally
  • Develop/Manage processes to continuously monitor Data quality & integrityDevelop Triggers, Classes, Batch Processes, Controllers, Visualforce Pages, etc. to address and improve new and existing business needs Build integration & interfaces using SFDC Web Services API (Preferred)

Work Experience Required:

  • 2-6 years