Blog

The question is not which is better, CRM or PRM. The question is, where does each one fit and why should organizations not try and use their CRM as a window or portal for their partners. At their core, both tools share a common purpose, to manage relationships. One seeks to manage relationships with...

Depending upon the phase of your partner program, channel partner recruiting can, and should look quite different. Early-stage channel programs have yet to establish a model of what their ideal partner profile looks like, while mature partner programs have clearly established characteristics that m...

The adoption of Channel Management and Partner Relationship Management solutions for organizations going to market through partners is continuing to rise; with some analyst reports showing that by 2025 nearly 75% of all B2B organizations will have adopted a technology to automate some aspect of thei...

The past two years have shown how resilient and agile companies can be when faced with what at times may seem like forced adaptation or change. Truth be told, the digital transformation age as it relates to channel and the technology deployed to manage the channel revenue has been changing for year...

A well-designed onboarding can easily lay the foundation for future success, but a poorly designed partner onboarding experience can just as easily delay any potential return on your partner acquisition investments. People, process, and technology. These are the core elements that absolutely must be...

Some of the largest resellers in the world have solidified and regularly train their sales teams on the latest in sales methodologies, often investing in a specific role to ensure sales motions are repeatable and measurable. At smaller resellers, the focus is much less on sales motions and more on d...

Partners are an extension of your sales team, there is no denying that. The path to an engaged partner is not a one-size fits all approach and should only be influenced by your existing employee engagement and educational strategies. Creating a strategy, buying technology like partner portals, and h...

Yet again, the adage “when the going gets tough, the tough get going” has come true. 2021 saw some companies accelerate their growth, while others struggled or even went under. “The Obstacle is The Way”, written by Ryan Holiday, provides great examples of companies who persevered through some of the...

Depending upon which vertical or market you were in, and what infrastructure you might have already put in place ultimately dictated whether 2021 was a year where your organization thrived or struggled. Companies with a sound infrastructure in place came out on top. In retrospect, this is the time o...

Consistently providing high-quality training for your channel partners is a wonderful way to spread information across your network of channel partners in a way that has less friction than traditional channel marketing. Partner Training is knowledge sharing; marketing is selling, and your partners k...